Teardown difficulty:
Moderate
Duration:
17 min

Recommended tools

Disassembly/Repair of the mobile device HTC U12 Plus (HTC U12 Plus 2Q55100) with each step description and the required set of tools.


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How to disassemble HTC U12 Plus, Step 1/1

Step 1. Before disassembling!

⚠️ Before disassembling, do not forget to turn your phone off.


How to disassemble HTC U12 Plus, Step 2/1 How to disassemble HTC U12 Plus, Step 2/2

Step 2. Remove the tray

Use the Key tool (aka Needle) or Paperclip. Push the tip all the way into the hole until the tray ejects, and then pull the tray of SIM and Memory card (Micro SD) out.

ℹ️️ Remember the location for the SIM and Memory card (Micro SD) trays so that nothing is confused when reassembling.

⚠️ Pay attention! The tool must be inserted into a hole on the edge of the phone's housing. Do not press too hard. It may break the tray eject mechanism.


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Step 3. Open the back cover

We recommend using a special heating device such as a separator machine, heat gun, or heating mat. It will simplify the process. You can use a home hairdryer, but you will have to make a nozzle by hand or have a suitable one in the kit to gently heat and concentrate the heat flow in the right place.

ℹ️️ The surface of the back cover must be heated to soften the adhesive underneath. The approximate heating temperature is 50° C / 125° F.

Use a thin plastic film or pick for separation. To facilitate the process, you can use isopropyl alcohol. It is often most difficult to pass the tool between the parts to be divided. Choose the far edge from the FFC cables or buttons.

Do not use a lever or any force for separation that could damage the elements inside.

Do not let the liquid get inside the smartphone. The process can be seen in our video entirely so as well as in detail, at the end of the instructions.

⚠️ Pay attention to the fingerprint sensor cable glued to the back cover from the inside.


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Step 4. Disconnect the connector

Pry up the fingerprint sensor connector and remove the cover.


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Step 5. Unscrew the screws

Using a screwdriver (Phillips 1.5 mm PH000), unscrew the seven screws at the phone's upper part.

ℹ️️ Be sure to note the location of the screws before disassembling. When assembling the device, screwing the screw in the wrong place may damage the device or its parts. To avoid damage, the removed screws and individual pieces (as gaskets or brackets) must be laid out in the appropriate order, or the screws and their holes in the phone must be marked with colored markers.


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Step 6. Unscrew one screw

Using a screwdriver (Phillips 1.5 mm PH000), unscrew one short screw.

ℹ️️ Be sure to note the location of the screws before disassembling. When assembling the device, screwing the screw in the wrong place may damage the device or its part. To avoid damage, the removed screws and individual pieces (as gaskets or brackets) must be laid out in the appropriate order, or the screws and their holes in the phone must be marked with colored markers.


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Step 7. Open the cover

Remove the cover with an NFC tag and antennas that protect the printed circuit board (PCB). Try to lift the covers by the edges and not push anything between them to not accidentally touch or short-circuit anything on the PCB.

ℹ️️ On the upper cover, you can see the metalized coating on the plastic in the form of tracks and contact pads. These are Wi-Fi, Bluetooth, and GPS antennas.

⚠️ It is crucial while reassembling, checking the spring contacts on the board, and the contact pads on the cover match and touch. Otherwise, signal loss or signal may be quite weak.


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Step 8. Remove the LED flashlight

Pry up the connector and remove the cable with the flashlight.


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Step 9. Disconnect the battery connector

Disconnect the battery connector as soon as possible.

ℹ️️ The HTC U12 Plus 2Q55100 model has a battery B2Q55100 with 3500 mAh capacity (aka rechargeable battery).

⚠️ It is highly recommended to disconnect the connector to avoid possible short circuits during disassembly.

Also, try not to use a metal tool to disconnect the rechargeable battery connector or do it carefully.


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Step 10. Unscrew the screws

Using a screwdriver (Phillips 1.5 mm PH000), unscrew the six screws.


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Step 11. Open the cover

Remove the cover with antennas that protect the printed circuit board (PCB). Try to lift the covers by the edges and not push anything between them to not accidentally touch or short-circuit anything on the PCB.

ℹ️️ On the cover, you can see the metalized coating on the plastic in the form of tracks and contact pads. These are Wi-Fi, Bluetooth, and GPS antennas.

⚠️ It is crucial while reassembling, checking the spring contacts on the board, and the contact pads on the cover match and touch. Otherwise, signal loss or signal may be quite weak.


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Step 12. Remove the inter-board cables

Carefully, preferably from the edge, disconnect the connectors and remove the inter-board cables connecting the mainboard to the daughterboard (also known as the sub-board).

⚠️ Be careful when removing the cables from the connectors, the cables are pretty thin, and it is easy enough to break them or damage the contact tracks inside.

ℹ️️ An arrow on the FFC cable (flexible flat cable) indicates its correct position.


How to disassemble HTC U12 Plus, Step 13/1

Step 13. Disconnect the connectors

Disconnect the coaxial cable connector, vibration motor wire connectors, and inter-board sub-screen cable on the daughterboard.

⚠️ Do not pull on the cable or pry it with a sharp tool, the connectors are pretty weak and break easily, or the cable falls out of the end (lug).


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Step 14. Remove the daughterboard

Remove the sub-board. It is glued to the frame with metalized tape, so to facilitate the process, the board can be heated a bit.

ℹ️️ The board contains a charging port (Micro USB), microphone, vibration motor, spring contacts for the speaker, and an antenna unit.

⚠️ It is not necessary to insert the tool under the board when removing the sub-board. Internal components could be damaged.


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Step 15. Remove the loudspeaker

Remove the loudspeaker assembly.


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Step 16. Remove the charging port

Carefully remove the cable with a charging port.


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Step 17. Remove the small board

Remove the small board with the antennas.


How to disassemble HTC U12 Plus, Step 18/1 How to disassemble HTC U12 Plus, Step 18/2

Step 18. Remove the coaxial cable

Pry up the connectors and remove the coaxial cables.


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Step 19. Remove the cameras

Using a screwdriver (Phillips 1.5 mm PH000), unscrew one screw, pry up the connectors and remove assembly of two front (selfie) cameras.


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Step 20. Disconnect the connectors

Pry up the connectors of power volume buttons cable, display module cable, inter-board cable.

⚠️ Be careful when removing the cables from the connectors, the cables are pretty thin, and it is easy enough to break them or damage the contact tracks inside.


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Step 21. Remove the motherboard

Carefully remove the printed circuit board. There is no need to use a lever or try to reach the board by force. Make sure that nothing is getting in the way or holding the board.

⚠️ Do not bend the circuit board when removing it or push tools under it. Unbeknownst to yourself, you can damage components or cables from the inside.


How to disassemble HTC U12 Plus, Step 22/1 How to disassemble HTC U12 Plus, Step 22/2

Step 22. Remove the cameras

Pry up the connectors and remove the assembly of two rear cameras.

Detailed disassembly instructions of HTC U12 Plus in the video, made by our mobile repair & service center:

If you have a question, ask us, and we will try to answer in as much detail as possible. If this article was helpful for you, please rate it.


Disassembling\Repair has medium complexity and takes about 17 minutes in time. Our manual is suitable for all models HTC U12 Plus — HTC U12 Plus 2Q55100 released for markets in different countries.



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