⚠️ Before disassembling, do not forget to turn your phone off.
Disassembly of the mobile device Motorola Moto E5 Plus XT1924 with each step description and the required set of tools.
Step 2. Remove the tray
Use the Key tool (aka Needle) or Paperclip. Push the tip all the way into the hole until the tray ejects, and then pull the tray of SIM and Memory card (Micro SD) out.
⚠️ Pay attention! The tool must be inserted into a hole on the edge of the phone's housing. Do not press too hard. It may break the tray eject mechanism.
Step 3. Open the back cover
We recommend using a special heating device such as a separator machine, heat gun, or heating mat. It will simplify the process. You can use a home hairdryer, but you will have to make a nozzle by hand or have a suitable one in the kit to gently heat and concentrate the heat flow in the right place.
ℹ️️ The surface of the back cover must be heated to soften the adhesive underneath. The approximate heating temperature is 50° C / 125° F.
Use a thin plastic film or pick for separation. To facilitate the process, you can use isopropyl alcohol. It is often most difficult to pass the tool between the parts to be divided. Choose the far edge from the FFC cables or buttons.
Do not use a lever or any force for separation that could damage the elements inside.
⚠️ Pay attention to the fingerprint sensor cable located from the inside.
Step 4. Unscrew one screw
Using a screwdriver (Phillips 1.5 mm PH000), unscrew one screw and remove the bracket holding the fingerprint sensor connector.
Step 6. Unscrew one screw
Using a screwdriver (Phillips 1.5 mm PH000), unscrew one small screw.
ℹ️️ Be sure to note the location of the screws before disassembling. When assembling the device, screwing the screw in the wrong place may damage the device or its part. To avoid damage, the removed screws and individual pieces (as gaskets or brackets) must be laid out in the appropriate order, or the screws and their holes in the phone must be marked with colored markers.
Step 9. Open the cover
Remove the cover with antennas that protect the printed circuit board (PCB). Try to lift the covers by the edges and not push anything between them to not accidentally touch or short-circuit anything on the PCB.
ℹ️️ On the upper cover, you can see the metalized coating on the plastic in the form of tracks and contact pads. These are Wi-Fi, Bluetooth, and GPS antennas.
Step 10. Disconnect the battery connector
Disconnect the battery connector as soon as possible.
ℹ️️ The Motorola Moto E5 Plus XT1924 model has a battery HE50 with 5000 mAh capacity (aka rechargeable battery).
⚠️ It is highly recommended to disconnect the connector to avoid possible short circuits during disassembly.
Also, try not to use a metal tool to disconnect the rechargeable battery connector or do it carefully.
Step 12. Disconnect the connector
Disconnect the inter-board connector. After, pry the cover up and turn it over. We are preparing to get access to the coaxial cable connector fixed between the sub-board and cover.
Step 13. Unscrew one screw
Using a screwdriver (Phillips 1.5 mm PH000), unscrew one screw securing the sub-board.
Step 15. Remove the daughterboard
Pry up the coaxial cable and remove the sub-board.
ℹ️️ The board contains a charging port (Micro USB), microphone, spring contacts for the speaker, vibration motor, and an antenna unit.
⚠️ It is not necessary to insert the tool under the board when removing the sub-board. Internal components could be damaged.
Step 16. Disconnect the connectors
Pry up the connectors of power volume buttons cable, display module cable, inter-board cable, and coaxial cable.
⚠️ Be careful when removing the cables from the connectors, the cables are pretty thin, and it is easy enough to break them or damage the contact tracks inside.
Step 18. Unscrew the screws
Using a screwdriver (Philips 1.5 mm PH000), unscrew two screws securing the PCB.
Step 19. Remove the motherboard
Carefully remove the printed circuit board. There is no need to use a lever or try to reach the board by force. Make sure that nothing is getting in the way or holding the board.
⚠️ Do not bend the circuit board when removing it or push tools under it. Unbeknownst to yourself, you can damage components or cables from the inside.
Detailed disassembly instructions of Motorola Moto E5 Plus XT1924 in the video, made by our mobile repair & service center:
If you have a question, ask us, and we will try to answer in as much detail as possible. If this article was helpful for you, please rate it.
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