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The most frequently asked questions about Alcatel OT POP 7 P310X from our audience.

Evgenii Kuzmin

Repair engineer for the last fifteen years. Huge experience in the repair of electronic devices and gadgets.

Alcatel OT POP 7 P310X
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K

Alcatel OT POP 7 P310X
wont power on. manually...

wont power on. manually checking with digital meter shows 2.8v. now its 3.5v.. so i think its charging but not showing a light that it is. I will wait for at least 3.7 then try to turn on. might keep charging. whats max charge 4.2? USING REGULAR 5V CHARGER from computer. seems to be tricking. thanks for the vid. trying HARD not to have to solder a new charging port on the board. wish me luck
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    K
    Kriswixx9
    wont power on. manually checking with digital...
    fixed!!!!!! cleared cache and fact reset. 7% and charging.
    Reply
J

Alcatel OT POP 7 P310X
Ayudame amigo mi tablet...

Ayudame amigo mi tablet no prende ni por que la reseteo solo prende y en un segundo se apaga que puede ser?
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    Evgenii Kuzmin
    Jose Alcivar15
    Ayudame amigo mi tablet no prende ni por que...
    Hola, ¿viste el indicador rojo "batería baja"? Al principio, debe verificar otra batería.
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      Evgenii_Kuzmin
      Hola, ¿viste el indicador rojo "batería baja"?...
      @VRM24.com sale como que tuviera carga en 97 % pero d igual se apaga en 30 segundos
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        Evgenii Kuzmin
        Jose Alcivar17
        @VRM24.com sale como que tuviera carga en 97 %...
        @Jose Alcivar Verifique la carga de la batería, conéctese a la PC (laptop), vea si está determinado. Luego intente actualizar el software o firmware.
        Reply
M

Alcatel OT POP 7 P310X
Where is wi-fi

Where is wi-fi
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    Evgenii Kuzmin
    Mehmet Alp12
    Where is wi-fi
    Hi, it's difficult to say I'm not often come across with schematic with depicted wifi / GPS lines. But, I can say for sure the wifi lines locate in a few different places.
    Reply
r

Alcatel OT POP 7 P310X
How do I change...

How do I change the charging port
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    Evgenii Kuzmin
    roger izaguirre3
    How do I change the charging port
    Hi, you have to use a solder station for this.
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      Evgenii_Kuzmin
      Hi, you have to use a solder station for this.
      +vremonte24.ru would about if it's over charged?
      Reply
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        Evgenii Kuzmin
        Barronette10
        +vremonte24.ru would about if it's over charged?
        Hi, what do you mean? a short circuit? Then a specialist should inspect the motherboard, check it for damages.
        Reply
h

Alcatel OT POP 7 P310X
I know this is...

I know this is old,but I was wondering where you'd fix the inverted color problem with this. I have tried so many videos and such and nothings helped with the Alcatel tab. So please,PLEASE reply back and I'd be the happiest girl. :)
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    Evgenii Kuzmin
    hopeless1
    I know this is old,but I was wondering where...
    Hi, do you have ''Accessibility'' settings in your phone? Try to check it out! OR - what had happened with phone before the color has been inverted?
    Reply
K

Alcatel OT POP 7 P310X
Hi... I am wondering...

Hi... I am wondering if you can share a ROM back up of your tablet... I got bootloop on logo... thanks
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C

Alcatel OT POP 7 P310X
How did you take...

How did you take the back cover off so easily?? I can't get it off
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    Evgenii Kuzmin
    Catherine M7
    How did you take the back cover off so...
    Hello, it's just dexterity or an experience ) . The back cover is locked on the clips, the specialist on this video uses an opening tool to unbending them.
    Reply
t

Alcatel OT POP 7 P310X
Do you know if...

Do you know if the lcd and digitizer are fuzed together?
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    Evgenii Kuzmin
    tmax4505
    Do you know if the lcd and digitizer are fuzed...
    Hello, do you mean ''fused'' as glued? Not the whole surface, just on the edge.
    Reply
M

Alcatel OT POP 7 P310X
okay so we just...

okay so we just take out the back right off right
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    Evgenii Kuzmin
    Melody Rodriguez18
    okay so we just take out the back right off right
    Hello, if it's question then yes, it is.
    Reply
R

Alcatel OT POP 7 P310X
Is the LCD connected...

Is the LCD connected to the screen with glue?
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    Evgenii Kuzmin
    Red17
    Is the LCD connected to the screen with glue?
    Hello, is it not the same thing? lcd and screen?
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      Evgenii_Kuzmin
      Hello, is it not the same thing? lcd and screen?
      +vremonte24.ru I'm sorry. what I meant is the LCD and the plastic that protects it. I think it's called the digitizer
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        Evgenii Kuzmin
        Red8
        +vremonte24.ru I'm sorry. what I meant is the...
        these have to be glued between each other on two-sided adhesive tape
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          R
          Evgenii_Kuzmin
          these have to be glued between each other on...
          +vremonte24.ru Oh great only the edges have glue! I want to fix mine, but don't really like it when it has glue all over the screen. thank you
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            Evgenii Kuzmin
            Red18
            +vremonte24.ru Oh great only the edges have...
            Thanks for watching!
            Reply
M

Alcatel OT POP 7 P310X
Do you, by any...

Do you, by any chance, know where GND and COLO (KOLO, CKOLO) point are on the other side of motherboard?
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    Evgenii Kuzmin
    Marko Vrtarić11
    Do you, by any chance, know where GND and COLO...
    Hello, can you explain what it's mean - 'GND and COLO (KOLO, CKOLO)'
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      Evgenii_Kuzmin
      Hello, can you explain what it's mean - 'GND...
      Thank you for such fast replay :) These are those golden circle points you can see on motherboard, on other tablets they are labeled, but on this tablet they aren't. GND is ground and COLO (KOLO, CKOLO) should be test point (if I'm not mistaken). My PC doesn't recognize my tablet when I connect it, so I need to connect these two points so that the tablet will get recognized, but since they aren't labeled there's a chance that I connect the wrong points and short something out. That's why I asked if you maybe know where those two points are?
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        Evgenii Kuzmin
        Marko Vrtarić12
        Thank you for such fast replay :) These are...
        Ok, we know about this one. Unfortunately our main speciality isn't linked with firmware and etc. just a mechanical repair. Our a firmware consultant went on vacation and can't help. Maybe someone (on our channel) will behold this question and will help you.
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          Evgenii_Kuzmin
          Ok, we know about this one. Unfortunately our...
          Ok, thank you anyway for your replay :)
          Reply
t

Alcatel OT POP 7 P310X
how do you fix...

how do you fix the digitizer for this model?
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    Evgenii Kuzmin
    tyheshat2916
    how do you fix the digitizer for this model?
    +tyheshat29 Hello, Yes we can but we not doing it, because the worth our work (replace digitizer) equally cost of purchase of display+digitizer
    Reply
M

Alcatel OT POP 7 P310X
where does the 3...

where does the 3 little magnets go?
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    Martin Reza6
    where does the 3 little magnets go?
    +Scopes Chillin ; I found an ALCATEL model: P310A one touch and took it apart to look for water damage and it has (4) four little magnets stuck in different places on the main board and on the side, they are pretty powerful little magnets about 1/2"L x 1/8" W. Have you found any information on them ? The tablet seems to function without them installed .
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      Evgenii Kuzmin
      Back Off6
      +Scopes Chillin ; I found an ALCATEL model:...
      +Back Off Hello, how I reckon that magnets is located for to keep a branded case.
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        Evgenii_Kuzmin
        +Back Off Hello, how I reckon that magnets is...
        Vremonte,Thank You for your reply. Yeah, I found out after calling a place here in the States called "UBreakiFix", and the guy said the magnets were used to hold the tablet to a smart pad or cover. Makes sense,lol !!!
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          Back Off7
          Vremonte,Thank You for your reply. Yeah, I...
          +vremonte24.ru thank you for the information
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            Evgenii Kuzmin
            Martin Reza6
            +vremonte24.ru thank you for the information
            Thanks guys for watching!
            Reply

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