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The most frequently asked questions about Samsung Gear S2 SM-R720 from our audience.

Evgenii Kuzmin

Repair engineer for the last fifteen years. Huge experience in the repair of electronic devices and gadgets.

Samsung Gear S2 SM-R720
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S

Samsung Gear S2 SM-R720
this video is too...

this video is too stressfull... i saw another videos, much more better and practical..
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G

Samsung Gear S2 SM-R720
Hi... ... What happens...

Hi... ... What happens with the waterproof... It's still available after of the process.. or it loose.. thanks.
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    Evgenii Kuzmin
    German Madrigal8
    Hi... ... What happens with the waterproof......
    Hi, okay, to put the cover back, for gluing, we use a sealant. It won't guarantee 100% protection, but the best we have. Some people say it helps even for saltwater. But I think even a specialist did his job on 110% he won't give you a guarantee.
    Reply
m

Samsung Gear S2 SM-R720
Hi idk if hoy...

Hi idk if hoy can help me how can i Fix my gear 2 when i try to update the watch go turn off AND when it turn It on It get stuck in the logo gear 2 just get stuck restart AND restart do you know if can i Fix it
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f

Samsung Gear S2 SM-R720
Merci pour la vidéo

Merci pour la vidéo
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M

Samsung Gear S2 SM-R720
Where do u get...

Where do u get the battery do you guys have a part number for the battery..?
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    Evgenii Kuzmin
    M A18
    Where do u get the battery do you guys have a...
    Hi, this number is EB-BR720ABE. So, the battery we bought on Aliexpress, the seller was Hsabat. This seller makes batteries with increased capacity. It is not 100% original quality, but best what we have now. PS we don't know how refunds or warranty cases work in this company. It's better to ask the seller to avoid misunderstandings.
    Reply
I

Samsung Gear S2 SM-R720
How i change the...

How i change the screen ???
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    f
    Ionut Florea14
    How i change the screen ???
    I don't think few words will anwser your question, that's need a video
    Reply
R

Samsung Gear S2 SM-R720
Thanks for the video....

Thanks for the video. The inside of mine was slightly different. I think because mine has 3G. But it turns out mine was easier.
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i

Samsung Gear S2 SM-R720
Hi, how could you...

Hi, how could you help me get the gear S2 battery since l have tried to get it in colombia barranquilla it has been impossible for me thanks
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    Evgenii Kuzmin
    ivan dario pernett sotomayor9
    Hi, how could you help me get the gear S2 ...
    Hi, It's so difficult to find the battery for the S2. We bought the ''Hsabat'' brand battery on Aliexpress.
    Reply
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      S
      Evgenii_Kuzmin
      Hi, It's so difficult to find the battery for...
      That answers my question. I was going to ask if would be easier to just buy the right battery to start with, but nevermind now. I didn't realize you were having difficulty finding the right one.
      Reply
M

Samsung Gear S2 SM-R720
what is up with...

what is up with the music and label swapping? Got me dizzy! :(
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    Evgenii Kuzmin
    Mark S8
    what is up with the music and label swapping?...
    Sorry to hear that.
    Reply
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      L
      Evgenii_Kuzmin
      Sorry to hear that.
      That is getting on my last nerve
      Reply
D

Samsung Gear S2 SM-R720
OMG that music sucks,...

OMG that music sucks, it was driving me up the wall. Good video but the music really needs to go.
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    V
    Daniel Castillo9
    OMG that music sucks, it was driving me up the...
    After listening too long, I was admitted to a psychiatric ward in a restraining jacket and put on lock-down for my general safety and the safety of others...
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      T
      Vern Long9
      After listening too long, I was admitted to a...
      Turn down the volume?
      Reply
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        N
        Thomas Horton16
        Turn down the volume?
        God invented the volume buttons for that.
        Reply
B

Samsung Gear S2 SM-R720
where can I send...

where can I send my gear 2 watch to get new battery replaced, I would never attempt doing it myself after watching this informative video?
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R

Samsung Gear S2 SM-R720
Hello, what is the...

Hello, what is the name of this tool that you opened the Samsung Gear S2? I need to open my smartwatch to repair it, but I'm not finding the tools on the internet. Thank you.
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    Evgenii Kuzmin
    Rafael Leal2
    Hello, what is the name of this tool that you...
    Hi, okay screwdrivers 1/ Triwing Y 2.0 mm 2/ crosshead 1.5 mm 3/ spudger (any opening tools, better to use plastic ones) 4/ tweezers
    Reply
M

Samsung Gear S2 SM-R720
What if i dont...

What if i dont have the heating tool you use ?
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    Evgenii Kuzmin
    MAZAHHHH19
    What if i dont have the heating tool you use ?
    Hi, okay. In this way, we use isopropyl alcohol and a thin plastic sheet (ours is a plastic sheet protects a new display we have some, in repair).
    Reply
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      S
      Evgenii_Kuzmin
      Hi, okay. In this way, we use isopropyl...
      If a heat gun isn.t available, just use a hairdryer on maximum hot setting. It will take a bit longer, but it will work, since isopropyl and just about any similar alcohols are in short supply right now, and they have been for the last few months. In other words, try not to use too much alcohol if something else can be used in its place.
      Reply
K

Samsung Gear S2 SM-R720
Best disassembly I've seen...

Best disassembly I've seen of this watch. All the other videos I've seen had questionable lighting or were for different watches despite having 'S2' in the title. I'd like to recommend showing removal of front bezels for smartwatches in the future, especially for Tizen OS Samsung watches. Keep up the good work!
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    Evgenii Kuzmin
    Kuro Karo3
    Best disassembly I've seen of this watch. All...
    Thank you a lot!
    Reply
m

Samsung Gear S2 SM-R720
Battery

Does the Samsung Gear S2 and the Gear S2 classic use the same sized battery?
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    Evgenii Kuzmin
    muhammad8
    Does the Samsung Gear S2 and the Gear S2...
    In the price list of our battery suppliers, both models have the same battery number/id/ - compatible, I mean.
    Reply

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