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The most frequently asked questions about Sony Xperia XA from our audience.

Evgenii Kuzmin

Repair engineer for the last fifteen years. Huge experience in the repair of electronic devices and gadgets.

Sony Xperia XA
R

Sony Xperia XA
Hi. I submitted xa in service centre due to battey issue. After colle...

Hi. I submitted xa in service centre due to battey issue. After collecting the device, i found that the front camera sometimes shows error and sometimes it works, to which i thought to be a software issue. So within 2 months of repair, my phone went entirely dead, so after submitting in service centre again (in warranty), the service centre dissambled the device and found that the camera module connector was cut in one side and they refused to consider camera in warranty. The excuse they gave me was that, "why didn't i informed the service centre immediately about it." Can you suggest something or what should i do? What is the cost of the front camera module?
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    Evgenii Kuzmin
    Raashid Wani6
    Hi. I submitted xa in service centre due to...
    If the problem with the camera only and your the warranty is over and the service refuses to help you. I don't know what to do. Buy camera & replace in another service or demand solution of this case in the first one.
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      Evgenii_Kuzmin
      If the problem with the camera only and your...
      vremonte24.ru No there was not only camera problem. The device died within two months of repair. The device is in service centre under repair but they refused to fix the camera under warranty.
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        Evgenii Kuzmin
        Raashid Wani2
        vremonte24.ru No there was not only camera...
        If it's authorized center, I don't know, call in Sony support.
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          Evgenii_Kuzmin
          If it's authorized center, I don't know, call...
          vremonte24.ru Okay. Thank you for responding. Have a nice day.
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            Evgenii Kuzmin
            Raashid Wani5
            vremonte24.ru Okay. Thank you for responding....
            Thanks, You too!
            Reply
爸

Sony Xperia XA
useful 挺有用的

useful 挺有用的
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    Evgenii Kuzmin
    爸爸14
    useful 挺有用的
    谢谢！
    Reply
L

Sony Xperia XA
El calor no daña el teléfono disculpen?

El calor no daña el teléfono disculpen?
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    Evgenii Kuzmin
    Lizeth Silvana19
    El calor no daña el teléfono disculpen?
    Hola, si usarás la pistola de calor con cuidado. No lo hará. Elija la temperatura correcta, 70-80C será adecuado para principiantes (la baja temperatura ayuda a evitar errores). Pero si tiene alguna dudas, no lo haga, deje que esto lo haga un especialista para usted. If you will use the heat gun carefully. It won't. Choose the temperature correctly, 70-80C will be suitable for novices (the low temp helps avoid mistakes ). But if you have any piece of doubt don't do it, let this be done by a specialist for you.
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K

Sony Xperia XA
Hello sir, after being repaired through local sony service centre, my ...

Hello sir, after being repaired through local sony service centre, my xa isn't assembled well. The sides are loose where display light is bleeding. Back cover is open at the side and bottom plus they refused to give me service job sheet number. So i have a doubt that service centre replaced my phone with old one. Kindly give me some tips so i can resolve this issue. Thank you.
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    Khursheede3
    Hello sir, after being repaired through local...
    vremonte24.ru Yes i think it's some kind of fraud. The statement they gave me isn't convincing. Today i went to service centre to get my back cover replaced and i told the guy there to open the back panel in front of me and there wasn't any seal that you peeled at 4:40 and there were dents on that silver thing and on the brown connector. When i enquired about it, they said it's normal if your motherboard is being replaced. It gave me another feeling that it's not my device but old. Tell me is that seal necessary there and is it normal to have dents on that thing which is under that seal?
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      Evgenii Kuzmin
      Khursheede3
      vremonte24.ru Yes i think it's some kind of...
      The silver covers could be dented when the covers were lifted (or levered) off where were repair of microchips. The PCB can be replaced - if a specialist doesn't see other ways but they must give you a warranty, no doubt. I see here two contradictions - if the board was replaced, why it has repair traces. PS better stick the heat-sink-copper-layer up.
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        Evgenii_Kuzmin
        The silver covers could be dented when the...
        vremonte24.ru Thank you for responding sir. "PS better stick the heat sink copper layer up" sorry sir couldn't understand, can you explain it more.
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          K
          Khursheede17
          vremonte24.ru Thank you for responding...
          vremonte24.ru Can you share your page or something, so i can send you the picture.
          Reply
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            Evgenii Kuzmin
            Khursheede10
            vremonte24.ru Can you share your page or...
            Catch - Facebook: https://www.facebook.com/vremonte24.ru
            Reply
N

Sony Xperia XA
Que luta! O meu caiu quebrou display e a película de vidro está inteir...

Que luta! O meu caiu quebrou display e a película de vidro está inteira 😫
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    Evgenii Kuzmin
    Ninha Ninha5
    Que luta! O meu caiu quebrou display e a...
    É triste :(
    Reply
n

Sony Xperia XA
hello sir i have this kind phone but why it become overheating ????

hello sir i have this kind phone but why it become overheating ????
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    Evgenii Kuzmin
    nar da8
    hello sir i have this kind phone but why it...
    Hi, where exactly does the overheating appear?
    Reply
M

Sony Xperia XA
ese cable pequeño negro a un costado de la bateria, que va desde el in...

ese cable pequeño negro a un costado de la bateria, que va desde el integrado de carga a la placa madre que funcion cumple?, cuando desarme mi cel sin darme cuenta se arranco desde la base de la placa
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    Evgenii Kuzmin
    Miguel Molina4
    ese cable pequeño negro a un costado de la...
    Hola, es el cable coaxial y funciona como parte de una antena.
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      Evgenii_Kuzmin
      Hola, es el cable coaxial y funciona como...
      Ya me di cuenta de eso x'D, improvise una solucion tuve que tirar ese cable, soldar otro directamente a la placa donde iba la pieza que se arranco y para evitar soldar tambien en la placa de carga lo puse solamente haciendo contacto con los resortes que tocan la antena ( en la tapita negra que viene junto al parlante), actualmente funcionando al 100%
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        Evgenii Kuzmin
        Miguel Molina16
        Ya me di cuenta de eso x'D, improvise una...
        La buena solución)
        Reply
V

Sony Xperia XA
How would you rate the internal build quality?

How would you rate the internal build quality?
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    Evgenii Kuzmin
    Vishnu Mohandas8
    How would you rate the internal build quality?
    Hi, XA is made firmly and pretty well.
    Reply
S

Sony Xperia XA
Top! Ich suchte ne Anleitung zum Kamera Glas wechseln und hier fand ic...

Top! Ich suchte ne Anleitung zum Kamera Glas wechseln und hier fand ich die wichtigsten Informationen, danke!
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    Evgenii Kuzmin
    Sophie Schwarz1
    Top! Ich suchte ne Anleitung zum Kamera Glas...
    Hi, you're welcome!
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T

Sony Xperia XA
can i replace its camera ? a better one if possible? thanks

can i replace its camera ? a better one if possible? thanks
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    Evgenii Kuzmin
    Tushar Hossain1
    can i replace its camera ? a better one if...
    Hi, I don't know, do you have an experience, tools, et Cetera?
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      Evgenii_Kuzmin
      Hi, I don't know, do you have an experience,...
      You can but only with the same camera unless you can write files so the phone can read them.
      Reply
v

Sony Xperia XA
Hi, which tool tip are you used this model. Can u share the size of sc...

Hi, which tool tip are you used this model. Can u share the size of screw driver. How to buy this tools. Pls reply me. Thanks
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S

Sony Xperia XA
Can you telle what the gold conectors the battery, screen etc are conn...

Can you telle what the gold conectors the battery, screen etc are connected with. I took my battery out and can't find the connector clip name
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    Evgenii Kuzmin
    SINZ69616
    Can you telle what the gold conectors the...
    Hi, they are connected with PCB. What the clip name you are looking for?
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E

Sony Xperia XA
How can I get a Sony xa mother board?? Please reply

How can I get a Sony xa mother board?? Please reply
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    Evgenii Kuzmin
    E-DIZI HUB15
    How can I get a Sony xa mother board?? Please reply
    Hi, did you call\write to Sony support?
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J

Sony Xperia XA
Idk what happened but vertical lines apppeared in the screen. Can u he...

Idk what happened but vertical lines apppeared in the screen. Can u help?
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    Evgenii Kuzmin
    Jr Drose1
    Idk what happened but vertical lines apppeared...
    Hello, these lines appear on the LCD, usually after getting damaged. You can replace the LCD or continue to use it.
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      Evgenii_Kuzmin
      Hello, these lines appear on the LCD, usually...
      vremonte24.ru yeah. U think from overcharged? It never been drop. Is there any other option than replacing LCD?
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        Evgenii Kuzmin
        Jr Drose17
        vremonte24.ru yeah. U think from overcharged?...
        Overcharged, No, I don't think so, maybe you pressed on it harder than usual, or it's a manufacturer defect (but it'll be hard to prove).
        Reply
k

Sony Xperia XA
i have connected a DC 9v to the micro usb connector to the end in a va...

i have connected a DC 9v to the micro usb connector to the end in a various ports to data +- and to power in supply, and the phone stopped to operate suddenly .Do you know what is the problem ? Is the main board or the board of the micro usb connector .?Is there any way to find the damage ? or to fix the main board? Thank you
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    Evgenii Kuzmin
    kd
    i have connected a DC 9v to the micro usb...
    The charging controller is most likely down because the phone suddenly stopped turning on—disassembly and scrutinization will help identify it.
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      Evgenii_Kuzmin
      The charging controller is most likely down...
      Can you help me saying to me, how do I scrutinization the problem when I open the phone?
      Reply
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        Evgenii Kuzmin
        kd
        Can you help me saying to me, how do I...
        At least see the reaction to the charger, connect the charged battery, connect to the laptop/desktop. It is quite difficult to say what to do if the phone is not starting, loading, or launching.
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          k
          Evgenii_Kuzmin
          At least see the reaction to the charger,...
          when I connect it with the charger, it not charges and only lights a red light up left, it's not open at all.
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            Evgenii Kuzmin
            kd
            when I connect it with the charger, it not...
            Try to change the firmware or try to connect a new battery. Maybe the memory is out of order. It is a common problem on smartphones.
            Reply

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