Teardown difficulty:
Moderate
Duration:
13 min

Recommended tools

Disassembly/Repair of the mobile device Motorola Moto E5 Plus XT1924 with each step description and the required set of tools.


Author, currently - Quality Assurance Specialist


How to disassemble Motorola Moto E5 Plus XT1924, Step 1/1 How to disassemble Motorola Moto E5 Plus XT1924, Step 1/2

Step 1. Before disassembling!

âš ī¸ Before disassembling, do not forget to turn your phone off.


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Step 2. Remove the tray

Use the Key tool (aka Needle) or Paperclip. Push the tip all the way into the hole until the tray ejects, and then pull the tray of SIM and Memory card (Micro SD) out.

âš ī¸ Pay attention! The tool must be inserted into a hole on the edge of the phone's housing. Do not press too hard. It may break the tray eject mechanism.


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Step 3. Open the back cover

We recommend using a special heating device such as a separator machine, heat gun, or heating mat. It will simplify the process. You can use a home hairdryer, but you will have to make a nozzle by hand or have a suitable one in the kit to gently heat and concentrate the heat flow in the right place.

â„šī¸ī¸ The surface of the back cover must be heated to soften the adhesive underneath. The approximate heating temperature is 50° C / 125° F.

Use a thin plastic film or pick for separation. To facilitate the process, you can use isopropyl alcohol. It is often most difficult to pass the tool between the parts to be divided. Choose the far edge from the FFC cables or buttons.

Do not use a lever or any force for separation that could damage the elements inside.

âš ī¸ Pay attention to the fingerprint sensor cable located from the inside.


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Step 4. Remove the bracket

Using a screwdriver (Phillips 1.5 mm PH000), unscrew one screw and remove the bracket holding the fingerprint sensor connector.


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Step 5. Disconnect the connector

Pry up the fingerprint sensor connector and remove the back cover.


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Step 6. Unscrew one screw

Using a screwdriver (Phillips 1.5 mm PH000), unscrew one small screw.

â„šī¸ī¸ Be sure to note the location of the screws before disassembling. When assembling the device, screwing the screw in the wrong place may damage the device or its part. To avoid damage, the removed screws and individual pieces (as gaskets or brackets) must be laid out in the appropriate order, or the screws and their holes in the phone must be marked with colored markers.


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Step 7. Unscrew the screws

Using a screwdriver (Phillips 1.5 mm PH000), unscrew two screws.


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Step 8. Unscrew the screws

Using a screwdriver (Phillips 1.5 mm PH000), unscrew the 9 screws.


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Step 9. Open the cover

Remove the cover with antennas that protect the printed circuit board (PCB). Try to lift the covers by the edges and not push anything between them to not accidentally touch or short-circuit anything on the PCB.

â„šī¸ī¸ On the upper cover, you can see the metalized coating on the plastic in the form of tracks and contact pads. These are Wi-Fi, Bluetooth, and GPS antennas.


How to disassemble Motorola Moto E5 Plus XT1924, Step 10/1 How to disassemble Motorola Moto E5 Plus XT1924, Step 10/2

Step 10. Disconnect the battery connector

Disconnect the battery connector as soon as possible.

â„šī¸ī¸ The Motorola Moto E5 Plus XT1924 model has a battery HE50 with 5000 mAh capacity (aka rechargeable battery).

âš ī¸ It is highly recommended to disconnect the connector to avoid possible short circuits during disassembly.

Also, try not to use a metal tool to disconnect the rechargeable battery connector or do it carefully.


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Step 11. Unscrew the screws

Using a screwdriver (Phillips 1.5 mm PH000), unscrew the four screws.


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Step 12. Disconnect the connector

Disconnect the inter-board connector. After, pry the cover up and turn it over. We are preparing to get access to the coaxial cable connector fixed between the sub-board and cover.


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Step 13. Unscrew one screw

Using a screwdriver (Phillips 1.5 mm PH000), unscrew one screw securing the sub-board.


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Step 14. Open the cover

Separate the cover with a vibration motor from the sub-board.


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Step 15. Remove the daughterboard

Pry up the coaxial cable and remove the sub-board.

â„šī¸ī¸ The board contains a charging port (Micro USB), microphone, spring contacts for the speaker, vibration motor, and an antenna unit.

âš ī¸ It is not necessary to insert the tool under the board when removing the sub-board. Internal components could be damaged.


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Step 16. Disconnect the connectors

Pry up the connectors of power volume buttons cable, display module cable, inter-board cable, and coaxial cable.

âš ī¸ Be careful when removing the cables from the connectors, the cables are pretty thin, and it is easy enough to break them or damage the contact tracks inside.


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Step 17. Remove the rear camera

Pry up the connector and remove the rear camera.


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Step 18. Unscrew the screws

Using a screwdriver (Philips 1.5 mm PH000), unscrew two screws securing the motherboard.


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Step 19. Remove the motherboard

Carefully remove the printed circuit board. There is no need to use a lever or try to reach the board by force. Make sure that nothing is getting in the way or holding the board.

âš ī¸ Do not bend the circuit board when removing it or push tools under it. Unbeknownst to yourself, you can damage components or cables from the inside.


How to disassemble Motorola Moto E5 Plus XT1924, Step 20/1 How to disassemble Motorola Moto E5 Plus XT1924, Step 20/2

Step 20. Remove the front camera

Disconnect the connector and remove the front (selfie) camera.


How to disassemble Motorola Moto E5 Plus XT1924, Step 21/1 How to disassemble Motorola Moto E5 Plus XT1924, Step 21/2 How to disassemble Motorola Moto E5 Plus XT1924, Step 21/3

Step 21. In the display frame remained

â„šī¸ī¸ In the display frame remained: the earpiece speaker, battery, and coaxial cable.

Detailed disassembly instructions of Motorola Moto E5 Plus XT1924 in the video, made by our mobile repair & service center:

If you have a question, ask us, and we will try to answer in as much detail as possible. If this article was helpful for you, please rate it.


Disassembling\Repair has medium complexity and takes about 13 minutes in time. Our manual is suitable for all models Motorola Moto E5 Plus XT1924 released for markets in different countries.


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